VN1. Purpose and scope of information collection
1.1 Purpose
– www.Sistech.com.vn needs to collect customer information to facilitate contact in some necessary cases such as answering questions, complaints, suggestions, error reports… and to ask customers for their opinions about goods and services that the website provides.
– www.Sistech.com.vn needs to collect information to send new notices about regulations, new functions or warnings to consumers.
1.2 Scope of information collection
– When customers register, website www.Sistech.com.vn will ask customers to read and mark as having read and agree to the website’s terms and regulations. The regulations will have provisions for customer information confidentiality.
– When customers mark their acceptance of the regulations and information security terms of www.Sistech.com.vn, it means that the website can collect and store some customer information.
– www.Sistech.com.vn needs to collect the following information from customers when registering:
+ Full name
+ Email address
+ Contact phone number
– In addition, customers need to choose a login name and set up a password to be able to log in and use services on the website www.Sistech.com.vn.
2. Scope of information use
Sistech.com.vn only uses customer information in the following cases:
– Buyers and sellers need to contact each other: Seller information will be posted with product information, buyers can contact directly by calling or emailing the seller without going through Sistech. .com.vn;
– In case there is a dispute or complaint between the buyer and the seller: in this case Sistech.com.vn will provide the seller’s full name, email, and phone number to facilitate contact and reconciliation. find a way to resolve the dispute.
– In case Sistech.com.vn needs to send notices to customers: Sistech.com.vn will use the email that customers provide when registering to send notices related to the provision of website services, or remind customers to comply with website rules.
– In case of request from the authorities for investigation: Sistech.com.vn will provide all customer information: full name, email address, phone number… or other information that is not required. requirements that the customer has provided on the website while registering to the authorities in writing to serve the investigation.
3. Storage time
Sistech.com.vn will store customer information in the website database until the customer requests to cancel their account on Sistech.com.vn;
4. Address of the information collection and management unit
S.I.S TRADING – TECHNICAL SERVICES COMPANY LIMITED
Address: 55/14 Le Thi Hong Gam, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam
Phone: 84-028-3914 3632 / 39143633
Hotline: 0982.121.771
Email: info@sistech.com.vn
Website: https://Sistech.com.vn/
5. Means and tools for users to access and edit personal information
– Sistech.com.vn provides the function of changing information in a separate admin page for users. Users can log in and edit all information if necessary.
– In case you need to cancel your account, users can send an administrative request to the administrator via the Suggestion – Error Report function on the website home page or via email: info@sistech.com.vn, phone support support: 0982.121.771
6. Commitment to customer information security
– Customer information will be stored on a server in Vietnam and checked by Sistech.com.vn staff to ensure security to avoid hackers from entering, stealing, and editing information.
– Sistech.com.vn is committed to ensuring the safety and security of customer information, including Sistech.com.vn employees. Information is encrypted and can only be decrypted and retrieved in case of resolving complaints, disputes or requests from authorities.
– Sistech.com.vn commits not to sell or exchange customer information with any third parties, except for the following cases.
+ We may disclose such information to third parties if you consent.
+ We may disclose such information to companies and individuals we employ to perform corporate functions on our behalf. For example, hosting web servers, analyzing data, providing marketing assistance, processing credit cards or other forms of payment, and servicing customers. These companies and individuals will have access to your personal information as needed to perform their functions, but will not share that information with any other third parties.
+ We may disclose such information if required to do so by law, by a government agency or if we believe in good faith that such action is necessary to:
(a) to comply with legal requirements or pursuant to process of law;
(b) protect the rights or property of Sistech.com.vn or its partner companies;
(c) prevent crime or protect national security; or
(d) protect the personal safety of users or the public.
+ We may disclose and transfer such information to a third party who acquires all or substantially all of the company’s business by way of merger, consolidation or purchase of all or substantially all of the company’s business. our property. In addition, in the event that Sistech.com.vn becomes the subject of a bankruptcy proceeding, whether voluntarily or involuntarily, Sistech.com.vn or its trustee may sell, permit or disclose such information otherwise during the transfer as approved by the bankruptcy court.
– Although Sistech.com.vn tries its best to protect customer information, it is impossible to avoid information being leaked by individuals intentionally harming it using high-tech measures. Therefore, members must bear part of the risk of personal information security when registering to use our website.
Sincerely thank you!
